All packages are tracked if you need your tracking number feel free to email us. 

Packages destined for locations outside of Canada may be subject to customs and/ or duty fees. Full and timely payment of these fees are the responsibility of the customer. Items returned to me for non payment of customs and/ duty fees will be re-shipped at the customers expense. 
Items returned to sender due to issues with the address or any other error made by the customer will be re-shipped at the customers expense.
Cahuilla Canine Co is not responsible for any lost, damaged, or stolen items.